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Has Coronavirus affected 614Print Co.'s Service?
We are taking orders as normal, and are no longer limiting the ability of our orders. Our courier partners’ ability to deliver remains largely unaffected, although there are surcharges to some destinations that will be shown on checkout if they apply. We are currently experiencing high demand, and are running at 1-2 working days for your order to be dispatched.. If a product is ‘In Stock’ on the website, we have it available in our warehouse. We will keep you updated of any changes.
Why did I only receive part of my order?
Don’t worry, it’s on its way or there might have been an issue! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.
What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. We will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our “CONTACT” button below.
Can I exchange/return my order?
We do not offer exchanges or returns for our custom printed or pre-printed transfers. We only do if there was a mistake on our side.
My discount code is not working, what do I do?
We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.
Where are your products shipped from?
We ship from Grove City, Ohio in the USA. We offer many different shipping options for your needs.
Can I expedite my shipping?
Yes! We offer the following expedited shipping options:
  • Ground Shipping – UPS
  • 3 Day Select – UPS
  • 2nd Day Air – UPS
  • Next Day Air Saver – UPS
  • Next Day Air – UPS
  • Next Day Air Early AM – UPS
I received the wrong goods, what do I do?
Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.
What do I need?
All you need on your hand is a nice heatpress with the right dimensions for your transfers, Finishing sheet like teflon sheet, Uncoated parchment or butcher paper, or a T-seal Sheet that is correctly sized.
What Time and Temperature is needed?
Temperature:100% Polyester 275f, Cotton Blends 290f, 100% Cotton 290f.
First Press Time:100% Polyester 8-10 secs, Cotton Blends 10-12 secs, 100% Cotton 15 secs.
Final Press Time: 5 seconds for all.
Are your Transfers Hot or Cold Peel?
Our transfers are Cold PEEL, Which means after the first press of the transfer you have to wait till the transfer is cool to the touch to peel the carrier sheet and then put your finishing sheet over to do your final finish press!
What are the washing instructions?
Wait 24-48 Hours for first wash, Make sure to wash inside out in cold water.

Return Policy

Effective Date: 1/16/2024

Thank you for choosing 614 Print Co. We take pride in delivering high-quality prints, and your satisfaction is our top priority. Please review our return policy below:

1. Reprint Policy

We do not offer returns. However, if there are issues with your order, such as missing items or errors on our part, we are committed to making it right. In such cases, we provide complimentary reprints to ensure you receive the accurate and exceptional prints you deserve.

2. Reporting Issues

If you encounter any problems with your order, please contact our customer support team within 3 days of receiving your prints. You can reach us at To expedite the process, please provide your order number and clear details about the issue.

3. Reprint Process

Upon verifying the reported issue, we will initiate the reprint process promptly. Please note that the reprint will be an exact duplication of your original order to rectify any errors or omissions on our part.

4. Conditions for Reprints

Reprints are only available for orders with documented errors or missing items. To be eligible for a reprint, the reported issue must be a result of a mistake on our end. We reserve the right to request additional information or evidence to support your claim.

5. Refunds

As our policy centers around reprints, we do not offer refunds. Our goal is to provide you with a satisfactory solution through accurate and timely reprints.

6. Contact Us

If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team at

Thank you for choosing 614 Print Co. We appreciate your understanding, and we are dedicated to delivering the best possible printing experience for you.

Terms and Conditions

Effective Date: January 16, 2024

Thank you for choosing 614 Print Co. Please read the following terms and conditions carefully before using our website or placing an order. By accessing or using our services, you agree to be bound by these terms.

1. Orders and Payments

1.1. By placing an order, you confirm that all information provided is accurate and complete.

1.2. Payments are processed securely. We accept most payment options.

1.3. Prices are subject to change without notice, but changes will not affect orders already placed.

2. Shipping and Delivery

2.1. We strive to process and ship orders promptly. Delivery times may vary based on location and other factors.

2.2. Shipping costs are calculated at checkout. Any customs duties or taxes are the responsibility of the recipient.

3. Returns and Reprints

3.1. We do not offer returns. Reprints are available for orders with documented errors or missing items on our part.

3.2. To request a reprint, please contact us within 3 days of receiving your order.

4. Intellectual Property

4.1. All content on our website, including but not limited to text, graphics, logos, and images, is the property of 614 Print Co. and is protected by copyright laws.

5. Privacy

5.1. Your use of our website is governed by our Privacy Policy. Please review it to understand our practices.

6. Limitation of Liability

6.1. In no event shall 614 Print Co. be liable for any indirect, incidental, special, consequential, or punitive damages.

7. Governing Law

7.1. These terms and conditions are governed by the laws of [insert jurisdiction]. Any disputes shall be resolved in the courts of [insert jurisdiction].

8. Changes to Terms

8.1. We reserve the right to update and modify these terms and conditions. Any changes will be effective upon posting the revised terms on our website.

9. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

614 Print Co. Email:

Thank you for choosing 614 Print Co. We appreciate your business and look forward to providing you with high-quality printing services.

Privacy Policy

Effective Date: January 16, 2024

Thank you for choosing 614 Print Co. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, email address, etc.
  • Order Information: Details related to your print orders.
  • Website Usage Information: Data about your interaction with our website.

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling print orders.
  • Communicating with you regarding your orders.
  • Improving and personalizing your experience on our website.
  • Analyzing website usage to enhance our services.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share information with service providers to facilitate order processing and improve our services.

4. Security Measures

We take reasonable steps to protect your personal information. However, no data transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot warrant the security of any information you transmit to us.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Your Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.

To exercise these rights or for any privacy-related inquiries, please contact us at

7. Changes to This Policy

We reserve the right to update and modify this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

614 Print Co. Email:

Thank you for entrusting 614 Print Co. with your printing needs. We are committed to safeguarding your privacy and providing a secure online experience.

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